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Overview. TSAPI for Communication Manager is a high level C/C++ API based on the Computer Supported Telecommunications Applications I (CSTA I). About This Tutorial. This tutorial outlines the core concepts of Session and Event Management, control services and private data for Avaya Aura® Application. Release Avaya Aura® Application Enablement Services (AE Services) Release was made generally available in May as part of Avaya Aura.
5 Jun Application Enablement. Services. TSAPI for Avaya Communication Manager. Programmer's Reference. Release Issue 5. Configure Avaya Communication Manager · 3. Configure Avaya Application Enablement Services · 4. Configure MiaRec Call Recording System · 5. Verification. MiaRec uses TSAPI interface from Avaya Aura Application Enablement Services (AES) to monitor skill groups and agent stations on Avaya Aura Communication.
This section provides the procedures for configuring Avaya Application Enablement Services. The procedures include the following areas: Verify TSAPI and. Avaya Communication Manager TSAPI Server installation and configuration. Customer Guide to Avaya TSAPI Integrations. 2. Customer Guide to Avaya TSAPI Integrations. • Version — This guide should be used with inContact WFO v 29 Jan Notes: For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product. Genesys. 27 Dec Overview: In order to connect to on premise systems like the Avaya Connection Requirements: Basic TSAPI licenses to cover the number of.